Jacob Owen

CCIE #14063 Emeritus (R&S, Voice, Service Provider), CCDP, HP MASE

Cloverdale, IN 46120                                                                          E-Mail: jakeowen23@yahoo.com
 

Summary of Expertise

Mr. Owen is a Senior Networking Professional with over 20 years of experience in enterprise networks. He has extensive experience with Cisco, Force10, and HP, and Aruba networking products.  This includes the design, installation, configuration, maintenance and support of Cisco CRS-1, 7500, 7200, 3600, 3800, 2800, 2600 routers and Cisco Catalyst 7600, 6500, 6000, 5500, 4500, 4000, 3750, 3550, 3560, 2960 switches, Force10 S-Series switches, HP chassis and fixed form factor switches, and Force10 and Powerconnect switches.  He has experience with LAN and WAN technologies including 10000/1000/100Base-T, Firewalls, VLANs, TCP/IP, Frame Relay, HSRP, EIGRP, BGP, and OSPF.  He also has experience with Wireless LAN technologies and hardware including HP MSM, Unified Wireless, Cisco 1130AG Wireless Access points, 1410 wireless bridges, and the 440X Wireless Controllers, and Wireless Control System (WCS) and Aruba Access point and wireless controllers.

 

Professional Experience

Hewlett Packard

Network Solution Architect     Noblesville, IN 2/10/2014 – Present

-  Provided Network Presales support to Channel Partners and HP Field specialists.  Lead customer discussions and whiteboarding sessions to better understand their requirements and design a solution to meet those requirements and then conducted onsite proof of concepts to demonstrate product capabilities.   In addition to pre-sales support, was responsible for developing the channel partners in my territory including technical training for engineers, and product overview and positioning with pre-sales and sales teams.  Consistently exceeded target quota for the territory.

Dell

Network Sales Engineer     Noblesville, IN 8/1/2012 – 2/10/2014

-  Provided Sales engineering resources to the Dell Networking sales teams across multiple states in the Midwest including requirements gathering, whiteboard design sessions, and Bill of Material creation.  This role also included the demoing of Force10/Powerconnect products and Aruba Wireless products.  He also provided the setup and configuration of Proof of concepts using Dell Networking products to validate customer solutions.

Aprimo

Network Architect     Carmel, IN  3/15/2012 – Present

-  Performed Network Architecture duties for Aprimo to develop a new cloud data center design for their application.  Developed architecture based on business and technical requirements as well as equipment that had been previously purchased.  Designed architecture to utilize Xsigo Directors utilizing FDR Infiniband server connectivity and providing converged Fiber Channel connectivity.  Designed (4) F5 VIPRION chassis with (2) VIPRION2100 blade servers each supporting multiple LTM instances with ASM. 

 

Netech Corporation

Solution Architect     Carmel, IN  7/1/2011 – 3/15/2012

-  Performed Solution Architect duties to assist sales team from a technical perspective and build solutions based on customer requirements.  These duties were performed across Cisco Unified Communications, Wireless, Security, and Routing/Switching technologies.

 

Crowe Horwath

Senior Network Engineer                                                  Indianapolis, IN 1/2011 – 7/1/2011

-  Lead engineer of team supporting 26 remote Site MPLS network with 2500 users.  Migrated Core switches at primary sites from HP to Cisco to provide redundancy and added features/performance.  Redesigned BGP and OSPF environments to provide redundancy and load balancing over dual 100MB Internet links.  Wrote templates for 2960S switches being rolled out in preparation of an undecided VoIP Solution.  Rolled out QoS configurations to all LAN/WAN devices to improve Tandberg video performance and also to assist with the ongoing VoIP Pilot.

CDW

Senior Network Engineer                                                  Carmel, IN 11/2009 – 1/2011

-  Worked as post-sales engineer to deploy solutions.  These solutions included but weren't limited to Cisco ASA, Cisco ACS installations, Nexus, and other advanced Cisco technologies.

 

E-velocity Technical Consulting

Senior Network/Pre-sales Engineer                                  Noblesville, IN    3/2009-7/2009

-  Worked as a pre-sales engineer responding to RFP's and building BOM's for clients.  Performed IPT Deployment for 300 phone, 13 branch bank involving Mobility, Presence, and Contact Center application rollout.  Lead the deployment of a distributed Call Center consisting of 20 remote agents using Radianta Remote Agent software.  Performed "sales" functions by talking to partners regarding services offered by E-Velocity and how we could benefit through a partnership.

 

Presidio Networked Solutions

Senior Network/Pre-sales Engineer                                Noblesville, IN    6/2008 - 3/2009

- Worked as a pre-sales engineer assisting sales team to generate sales including producing BOM's and pricing quotes in all areas of Cisco technologies.  Architected and deployed multiple Cisco IPT environments for clients ranging from 50 to 100 IP Phones, Unity voicemail, and MGCP gateways.

 

Harris I/T Services

Senior Network Engineer                                              Noblesville, IN    11/2006-6/2008

-  Deployed and provided Tier 4 support for 2 sites containing over combined 1000 Cisco IP Phones, including (4) Call Managers, (2) Unity servers, and (3) Cisco 38X5 routers acting as voice gateways.  Wrote training manuals for NOC technicians to allow them to support the VoIP environments.  Performed escalation point for NOC Engineers on any Navy Marine Corps Intranet outages.  Wrote technical documentation for lower level engineers to use in project deployments and to use for troubleshooting during outages.

 

Indiana University

Senior Network Engineer                                          Bloomington, IN     9/2006-11/2006

- Support Internet2 and National Lambdarail national optical backbone for education and research.  Performed day-to-day NOC Operations on Juniper T640's, Cisco CRS-1's, and Cisco 6509's as well as for new projects.  Designed Out-of-band solution for Indiana Gigapop network.   

 

Cisco Systems

Senior Network Engineer, General Motors                         Detroit, MI       1/2006-9/2006

- Performed network optimization and support services for the GM account.  Performed Cisco best practice auditing and recommend corrective actions for deficiencies found to ensure minimal downtime.  Performed technical lead duties on a project to deploy Cisco NAC solution to entire GM network using Cisco Clean Access Appliances.

AT&T
 

Senior NOC Engineer, Eli Lilly                                  Indianapolis, IN       8/2005-1/2006

-   Performed NOC Operations for Eli Lilly's global network.  Provided senior level guidance to lower level engineers including brown bag training sessions for advanced topics including MPLS, QoS, and BGP.  Provided Tier 3 support for normal issues as well as Tier 4 support for any escalated issues that weren't corrected within the time allotted in the Service Level Agreements.

 

IBM

 

Network Architect, multiple accounts                           Bloomington, IN     11/2004-8/2005

- Working on high level IP routing designs and optimization procedures.  Designed solutions to migrate from Frame-Relay WAN to MPLS and oversaw implementation.  Assisted lower level engineers by holding training sessions on advanced topics to improve their knowledge and troubleshooting abilities.

 Senior Network Engineer, Washington Mutual Account     Vernon Hills, IL      7/2002-11/2004

- Part of 5 member team that supports Northeast region of Washington Mutual WAN.  Responsible for 30 sites supporting 15,000 users and over 3,000 networking devices.  Write configurations and deploy MAN consisting of 4 buildings running over a SONET ring for interconnectivity.  Support network core running EIGRP and OSPF being redistributed into BGP to allow interconnectivity between 2 vendors and Washington Mutual WAN.  Document network site architectures using Visio, also provided 3rd Level Network support to Network Operations Center. Create device templates to ensure standards conformity company-wide.  Assist in the deployment and conversion of 30 sites from AT&T frame-relay WAN connection to dual-provider ATM architectures.  Deploy Distributed Sniffers within the region to assist in troubleshooting of network issues and to perform application testing.   Wrote configurations for a new Enterprise Data Center consisting of  (44) 6509s.

           

Network Engineer, Bank One Account                    Columbus, OH             10/2000-6/2002

-  Maintain network devices that allow for connectivity of servers within server farm, this includes Cisco Switches, Routers as well as Checkpoint Firewalls running on Nokia IP650 platforms.  Perform day-to-day maintenance of Checkpoint Enterprise Management Consoles running on AIX servers as well as creating and installing new rule bases as required.   Perform analysis of new firewall requests as well as upcoming projects to judge their impact on the overall security architecture.  Maintain access-lists on Cisco Multi-layer Switch Feature Cards to filter general unwanted traffic from entering the environment.  Configure VRRP to maintain redundancy when deploying Checkpoint Firewalls in pairs and HSRP with multiple routers.  Perform daily maintenance on Checkpoint Firewalls by removing and adding routes as well as other similar functions.  Utilize the Checkpoint Web GUI to make adjustments to firewall settings.

 

US Air Force

Network Engineer                                                Cheyenne, WY             10/1996-10/2000

-   Main responsibilities included Network Security, and LAN/WAN support.  Planned, designed, and implemented a 3 tier security architecture utilizing (2) Cisco Routers Access Control Lists and 2 Checkpoint Firewalls.  Perform day-to-day administration of Checkpoint Firewall-1.    Maintained 14 Cisco 5513 series switches utilizing 3 Route Switch Modules for routing functions.

 

Technical Skills

 Security

Checkpoint Firewall-1, Sidewinder Firewall Suite, Automated Security Incident Measure (ASIM), Internet Security Scanner (ISS), Enterprise Security Manager (ESM), Intrusion Alert (ITA), Network Associates Sniffer Professional, Nokia IP hardware platforms, L0phtcrack, BlackIce Defender, Symantec Desktop Firewall, Zone Alert, TrendMicro SMTP VirusWall, Norton Antivirus, Microsoft Proxy Server, Router Access Control Lists, Policy Based Routing, Network Address Translation (NAT), Virtual Private Networks (VPN), Cisco ACS, DMVPN
 

O/S

Windows 2000/2003 Professional & Advanced Server, Windows 95, 98 & XP, Windows NT 4.0, AIX, Sun Solaris, Linux, Cisco IOS & Catalyst OS, CiscoWorks for Switched Internetworks (CWSI), Wireless Control System (WCS), What's Up Gold, Netflow Analyzer

LAN/WAN Protocols

10/100/1000/10000BaseT, TCP/IP, IPX/SPX, SMTP, RIP, EIGRP, OSPF, ISL, BGP, IS-IS, 802.1Q, VTP, SNA, DLSW, Frame Relay, ATM, GRE Tunneling, MPLS, L2TPv3, PIM, MSDP, Mutli-Link Frame Relay (MFR), VoIP, H.323, MGCP, SIP, SCCP

LAN/WAN/WLAN Hardware

Cisco - 2500, 26XX, 280X, 36X0, 3700, 3800, 4000, 7200, 7500, CRS-1, series routers, Cisco Route Switch Modules, Cisco Multilayer Switch Feature Cards, Cisco 1900EN, 2900XL, 4006, 3550, 3560, 2960(S), 5500, 6500, 7600, 3700 series switches, Cisco LS1010 ATM Switching Module, 1130 and 1250 Wireless Access Points, and 440X wireless controllers

Force10 – S25/50, S55, S60, S4810, S4820T, S6000,Z9000,MXL & IOA Blade Switches

HP – 5308, 5406, 5412 Chassis switches, 2610, 2910, 3500yl fixed form factor switches

 Certifications

            Cisco Certified Internetworking Expert (R&S CCIE) #14063 - 11/8/2004

            Cisco Certified Internetworking Expert (Service Provider) #14063 - 1/14/2007

            Cisco Certified Internetworking Expert (Voice) #14063 - 10/27/2008

            Cisco Certified Network Professional (CCNP)

            Cisco Certified Internetwork Professional (CCIP)

            Cisco Certified Design Professional (CCDP)

            Cisco Certified Network Associate (CCNA)

            Cisco Certified Design Associate (CCDA)

            Cisco Certified Voice Professional (CCVP)

 

Education

          Air Force Communication-Computer Systems Apprentice Course

          Access Research Corporation Information Protect Course

          Defense Message Switching Course

          Air Force ASIM Training Course/Information Security Course

          Building Cisco Scalable Internetworks Course

          Network Associates Advanced Sniffer TCP/IP Course

          NetMasterclass RS-NMC-1 CCIE Preparation Course

          IPExpert 5-day Instructor Led CCIE Voice Bootcamp

 

Security Clearance

          Secret (Inactive)